Privacypolicy

Tibo Energy B.V., located at TU/e Sciencepark, Disruptor, Horsten 1. 5612 AX Eindhoven, the Netherlands, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:

TU/e Sciencepark, Disruptor
Horsten 1
5612 AX Eindhoven,
Nederland
+31 40 200 1022

Personal data that we process

Tibo Energy B.V. processes your personal data because you use our services and/or because you provide this data to us yourself.

Below you will find an overview of the personal data we process:

  • First and last name
  • Phone number
  • E-mail address
  • Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
  • Location data
  • Information about your activities on our website
  • Data about your surfing behavior across different websites (for example because this company is part of an advertising network)
  • Internet browser and device type

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this consent, please contact us at info@tibo.energy and we will delete this information.

For what purpose and on what basis do we process personal data?

Tibo Energy B.V. processes your personal data for the following purposes:

  • Sending our newsletter
  • To be able to call or email you if this is necessary to provide our services
  • To inform you about changes to our services and products
  • To deliver goods and services to you
  • Tibo Energy B.V. analyzes your behavior on the website in order to improve the website and tailor the range of products and services to your preferences.

How long we keep personal data

Tibo Energy B.V. does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

CategorieBewaartermijnReden
Contact details (name, email, telephone number)1 year after last contactTo provide follow-up to questions or requests.
Application details (CV, motivation letter, etc.)Maximum 1 month after completion of the application processUnless you indicate otherwise. To consider any follow-up opportunities within the organization.
Account information (username, password, etc.)As long as the account is activeTo manage user access to our services
Payment and billing information7 yearsComply with legal tax retention obligations
Location dataUntil the end of the user sessionTo provide personalized services/advice during use
Weblog and analytics data14 monthsTo analyze website use and improve services

Sharing personal data with third parties

Tibo Energy B.V. only provided to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use

Tibo Energy B.V. uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Tibo Energy B.V. uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preference settings are remembered. These cookies are also used to ensure that the website works properly and to optimize it. We also place cookies that track your surfing behavior so that we can offer customized content and advertisements.

On your first visit to our website, we already informed you about these cookies and asked your permission to place them.

You can unsubscribe from cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of your browser.

Cookies are also placed on this website by third parties. These are, for example, advertisers and/or social media companies. Below an overview:

CookieTypeGoal
Google AnalyticsAnalytical cookieTo analyze website traffic and gain insights about how visitors use our site so that we can improve the user experience.
LinkedInTracking cookieTo track user interaction with our LinkedIn company page and provide targeted advertisements based on visitor behavior.
VWO (Visual Website Optimizer)Performance cookieFor A/B testing and personalization, to test different versions of web pages and optimize the user experience.
HubSpotMarketing cookieTo track visitor behavior and send personalized marketing messages based on interactions with our website.

View, adjust or delete data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to data processing or to object to the processing of your personal data by Tibo Energy B.V. and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@tibo. energy.

To ensure that the request for access has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.

Tibo Energy B.V. would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link.

How we protect personal data

Tibo Energy B.V. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of misuse, please contact our customer service or via info@tibo.energy.